# Delete account If you want to delete your account, please contact **** or **** Please provide the following information when you file the ticket to delete your account: * email * date of the account creation Once we verify your identity, we will delete your account within 3 business days. {% hint style="danger" %} **Be aware that all created captures will be deleted permanently and this action can't be undone.** {% endhint %} {% hint style="info" %} Once an account is deleted, you can create a new account even with the same email. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.usecapture.io/help-articles/account-management/delete-account.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.